Five things to know about internet disruptions caused by undersea cable cut

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The regulatory body added that similar undersea cables providing traffic from Europe to the East Coast of Africa, like Seacom, Europe India Gateway (EIG), and Asia-Africa-Europe 1 (AAE1), were said to have been cut at some point around the Red Sea.

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It said that cable companies – West African Cable System and African Coast to Europe in the West Coast route from Europe – had experienced faults, while SAT3 and MainOne had downtime. The service provider added that the steps to be taken include first identifying and assigning a vessel to retrieve the necessary spares required for repair and then sailing to the fault location to conduct the repair work.

“Our preliminary analysis would suggest some form of seismic activity on the seabed resulted in a break to the cable, but we will obtain more data when the cable is retrieved during the repair exercise.” The company said it is working to provide restoration services to as many of our customers as possible and to complete the repairs to the cable system in record time.

“We believe our submarine cable carries a significant portion of the international traffic into West Africa and provides services to multiple countries hence the magnitude of the impact.

 

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