‘This isn’t a game’: UW doctor voices concerns over AI mental health bots

The OpenAI logo is seen on a mobile phone in front of a computer screen which displays output from ChatGPT, Tuesday, March 21, 2023, in Boston.

Heston said the bot waited until he was “seriously depressed” to refer him to someone. He said the bot only referred him to suicide prevention resources when he was at the “highest risk.” However, Reiner wrote, “Mental disorders are complicated and heterogeneous in nature,” and text-based AI isn’t human enough to understand what each person needs.

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