Don’t be surprised if your doctors start writing you overly friendly messages. They could be getting some help from artificial intelligence. New AI tools are helping doctors communicate with their patients, some by answering messages and others by taking notes during exams. It's been 15 months since OpenAI released ChatGPT. Already thousands of doctors are using similar products based on large language models. One company says its tool works in 14 languages.
look at how new AI tools affect patients: IS MY DOCTOR USING AI? In recent years, medical devices with machine learning have been doing things like reading mammograms, diagnosing eye disease and detecting heart problems. What's new is generative AI's ability to respond to complex instructions by predicting language. Your next check-up could be recorded by an AI-powered smartphone app that listens, documents and instantly organizes everything into a note you can read later.
Large language models can misinterpret input or even fabricate inaccurate responses, an effect called hallucination. The new tools have internal guardrails to try to prevent inaccuracies from reaching patients — or landing in electronic health records. 'You don’t want those fake things entering the clinical notes,' said Dr.
Information shared with the new tools is used to improve them, so that could add to the risk of a health care data breach. Dr. Lance Owens is chief medical information officer at the University of Michigan Health-West, where 265 doctors, physician assistants and nurse practitioners are using a Microsoft tool to document patient exams. He believes patient data is being protected. 'When they tell us that our data is safe and secure and segregated, we believe that,' Owens said.
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