Optus’ network crashed last Wednesday because its routers received incorrect settings from overseas as part of a software upgrade, causing a cascading failure. Technicians had to physically visit Optus facilities across the country, which delayed the network coming back online and explains why it resumed service unevenly in different areas.
The company’s first detailed statement about the cause of the outage, released on Monday, confirms an explanation inlast week that the outage was the result of problems with a system that lets internet providers direct traffic between them. The outage affected Optus’ entire network, including customers attempting to call triple zero on landlines and some hospitals’ phones, and lasted for most of the day. Chief executive Kelly Bayer Rosmarin initially said on Wednesday, when the outage occurred, that it wa
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Routine Software Update Causes Massive Outage for OptusBlaming a routine software update gone wrong, Optus, a telco company, experienced a massive outage. The company admitted that it took longer than expected to investigate the cause. The routers disconnected from the core network after the maintenance, due to changes in routing information from an international peering network. However, experts argue that Optus hasn't fully explained the cause of the downtime, leaving several questions unanswered.
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Optus has revealed the cause of last week's massive 12-hour outageTelecommunications giant Optus has revealed a routine software upgrade left millions disconnected across the country.
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Routine Software Update Causes Massive Outage for OptusBlaming a routine software update gone wrong, Optus, a telco company, experienced a massive outage. The company admitted that it took longer than expected to investigate the cause. The routers disconnected from the core network after the maintenance, due to changes in routing information from an international peering network. However, experts argue that Optus hasn't fully explained the cause of the downtime, leaving several questions unanswered.
Source: 9NewsAUS - 🏆 10. / 72 Read more »