Can artificial intelligence cure our supply chain woes? It may help, but only to an extent. With the holiday shipping season upon us, we may start putting nascent AI-driven processes to the test. But ultimately, it takes skilled people — supported by intelligent robotics, planning, and analytics — to make things happen.
The labor shortage — with ensuing high costs — is creating issues for companies or merchants relying on supply chains, “ultimately impacting their profitability and brand loyalty,” says Kosik. This lack of talent will especially be felt “during peak shipping seasons like Amazon Prime Days, Cyber Monday and holiday sales events, impacting everyone.”, assistant professor of supply chain management at the University of Hartford.
A positive result of this growing confluence of technology with elevated human skills may be a “supply chain renaissance,” says, founder and chief strategy officer for Verusen. “Supply chain technology will continue to grow, help support human labor challenges, and augment humans to achieve additional productivity and take more strategic measures.”