How tech and AI help get crucial services to U.S. Spanish speakers

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Spanish is the second-most spoken language in U.S. homes, but most generative AI and tech tools are solely in English.

Share on linkedin Spanish-language tech and AI are helping crucial services like emergency dispatch centers and college advisers' offices better reach a booming population.911 centers, began offering live translations in Spanish and 13 other languages this year. Carbyne has contracts with governments in Georgia, Texas, Colorado, and abroad.

Although she and the rest of the dispatch team members are Hispanic and know some Spanish, using the AI translations makes the calls go more smoothly, Sanchez adds. In the past, dispatchers used to loop an interpreter into the call, which could make them lose precious time, she says.44% of students

 

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