No evidence to suggest data, internal networks compromised, says Synapxe after 7 hours-long 'internet access disruption'

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SINGAPORE — National health technology agency Synapxe said on Wednesday (Nov 1) that it found no evidence to indicate that data and internal networks have been compromised, after a disruption that lasted a few hours.

Users had reported errors when trying to get on the websites of some public healthcare institutions in the morning.The websites of Singapore's three public healthcare clusters — SingHealth, the National Healthcare Group and the National University Health System — were also inaccessible.

Internet connectivity for the affected public healthcare institutions have been progressively restored from 4.30pm."Clinical services and operations at the public healthcare institutions, such as access to patient records and appointment systems, remained accessible and unaffected throughout the disruption, and patient care had not been compromised."

"Services requiring internet applications like websites, emails and the NUHS contact centre are inaccessible,” it added.

 

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