The privacy policies of online games often feature design elements that might mislead, deceive, or pressure users.
“We had two supporting lines of inquiry in this study: what players think about games, and what games are really up to with respect to privacy,” says Janne Lindqvist, associate professor of computer science at Aalto. “It was really surprising to us how nuanced the considerations of gamers were. For example, participants said that, to protect their privacy, they would avoid using voice chat in games unless it was absolutely necessary.
“Data handling practices of games are often hidden behind legal jargon in privacy policies,” says Bourdoucen. “When users’ data are collected, games should make sure the players understand and consent to what is being collected. This can increase the player’s awareness and sense of control in games. Gaming companies should also protect players’ privacy and keep them safe while playing online.
Finally, the study proposes solutions to counter these problems, such as more transparent approaches to data collection. Overall, the authors recommend that games and gaming platforms strive to protect all their players.
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