. An equal number believe AI will improve customer relationships. This comes as AI innovation has taken the world by storm and is poised to help phase out burdensome tasks in everyday workflows.providers and administrators improve patient care by reducing costs, matching patients with financial aid programs and generally making care more accessible. However, the top AI priority within healthcare must be ensuring ethical and responsible implementation over the near and long term.
Here, I’ll outline the risks of a narrower AI approach, along with the many healthcare stakeholders that should have a say in AI decision-making.Most AI products in healthcare are ultimately designed to focus on, and advance, patient needs. However, many aspects of care require the human touch—detailed diagnostics work and treatment plans, as well as nuanced patient conversations. Such considerations, along with the overall patient journey, can never be neglected.
Recent technical advancements in AI have proven to be an incredible feat. And ongoing breakthroughs no doubt require the sharp minds of software engineers, data scientists and security experts working directly with proprietary or open-source AI technologies. A fusion of perspectives will ensure that AI initiatives are aligned with the needs of patients and healthcare practitioners. So, who are the parties deserving of a seat at this AI table?AI development and implementation across the care continuum will better succeed with contributions from non-technical professionals: experts who can help ensure that sophisticated AI platforms remain both effective and ethical. These include the following.