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UK to Introduce Artificial Intelligence ChatBot Interface for Taxes and Government Services

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The British government is preparing to introduce an artificial intelligence chatbot for the public to interact with on issues such as paying taxes and accessing pension benefits.

“Gov.uk Chat is designed to help users to navigate information on Gov.uk, similar to a search function, so in order to provide answers to users it needs all the data it has to provide the most accurate answer,” it stated. The system will allegedly not have access to the citizens’ data, however, if a user enters their data into the system, it will be sent to the OpenAI’s servers in the United States for processing.

 

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