Cloud Technology Enriches How $1.6B Credit Union Does Business With Prospects, Members, And Employees

Elias Medina remembers how he used to weigh down job fair attendees with paper brochures and application packets. Now, every time recruiters from Arizona Federal Credit Union set up a booth at local job fairs, they always pull in a crowd of hopeful applicants. Medina, the credit union’s director of recruitment and training—and his mobile recruitment capabilities—are now the big attraction.

“I really can't give an exact answer as to why we kept it for as long as we did,” says Patrick Smith, payroll, benefits, and HR systems specialist. “It was just one of those things where it was comfortable, we knew how to use it, and it still worked.”Once the old system began to fail, it did so dramatically.

The credit union has cut benefit administration expenses through automation and, with regular HCM Cloud updates, reduced the time and effort spent on fixes and patching by 80%. Automated onboarding processes save 60 hours per month, an 18% improvement in time spent on hiring and onboarding.

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