A Surrey, B.C., strata that wanted $100,524 for water damage after a bathroom sprinkler went off will only get $10,000 because it failed to inform the owner of an insurance deductible increase.
The strata said that on April 15, 2020, an occupant in the unit broke a sprinkler in the bathroom, causing water damage to common property and adjacent strata lots. The strata said an occupant broke the glass bulb in the sprinkler head, causing it to activate and flood the building.The strata said Kwong was liable for the repair costs, and claimed $100,524 in damages.
Instead of filing an insurance claim, though, the strata paid for the restoration and repair costs directly, with costs totalling more than $200,000. It claimed the $100,000 as that's what the deductible would have been had it made the claim.One resident told the building manager he had broken the sprinkler head. The manager located the broken sprinkler head.