Many job seekers hope AI can help their résumés get noticed. But sometimes that can backfire, experts say.
"There’s some ins and outs to what you’ve got to do on résumé… how to do a résumé that appeals to the computer software that companies use, that appeals to the HR manager, that appeals to the résumé screening, or that appeals to the hiring manager,” he said. “You don't know how to write that in your prompt and we do.”
Rue Dooley, HR Knowledge Advisor for Society for Human Resource Management, agreed with Augustine. He recommended that people adapt the format and language to match their personal style, which might include their smarts, age, and sense of humor. Dooley recommended advisors look for the sweet spot between too much personality and too little.
Besides editing their résumé and fact-checking their work, Augustine recommended that job hunters try accounting for hallucinations in their AI query. For example, while using ChatGPT, she said folks could write something like "If you do not have this information that you don't know or if you do not know the answers, say you don't know" to prevent made-up "facts.