Systems Engineer - Gauteng Johannesburg

Ensure the correct and effective use of system hardware and software.

Resolve issues by inspecting malfunctioning computer hardware, software, and/or components – analyzing cause, and planning repair procedures.Support the business process needs by performing and consulting on a variety of technical tasks in the diagnosis, repair, maintenance, and installation of computers and/or related equipment.

Ensure documentation for relevant systems software products and operational documents are prepared and maintained.Adhere to organizational processes by ensuring standards are implemented and correctly applied when designs are reviewed or designed.Provide sustainable solutions per incident by conducting root cause and trend analysis.

Ensure knowledge management, continuity, and team success through constructive participation in a diverse team and by sharing knowledge with the team.Ensure understanding of client needs.Provide advice to junior staff by participating in peer reviews and providing technical mentoring.Monitor system efficiency against published SLAs.Fault Finding and Problem Resolution.

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