Chatbots as Accurate as Ophthalmologists in Giving Advice

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The first study of the quality of ChatGPT answers for topics in eye care has found they're on par with answers from ophthalmologists, who could not always distinguish human from AI responses.

who fed ChatGPT questions from an ophthalmology board certification test prep module reported correct answers 46% of the time.of chatbot responses to patient questions posted to Reddit r/AskDocs reported that evaluators preferred chatbot responses to physician responses in 78.6% of evaluations. In terms of empathy, 4.6% of physician responses were rated empathetic; 45.1% of chatbot responses were.While the Stanford researchers tested ChatGPT-3.

In addition to possible inaccuracies in the responses from the chatbot, he added,"I would imagine human responses could contain typos or grammatical errors that were likely not present in AI chatbot responses." "If humans have a debate on specific topics, we can imagine the chatbot will also make these errors, and so this is where physicians' oversight of these responses is important," Felfeli said."ChatGPT is not fully up to date and trained on the latest data available, and so that is where physicians have the upper hand.

 

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