All three cases are seeking class-action certification, suggesting that the lawyers behind them believe numerous disgruntled users have experienced the issue.on the complaints of multiple SanDisk Extreme Pro Portable SSD and WD My Passport users in a Reddit thread and SanDisk support forums in May 2023.
Although Western Digital attempted to address the problem with a firmware update, it did not seem to help. The lawsuits label the drives as “worthless” and explain that WD’s 30-day return and five-year warranty policies did not provide remedies for lost data.The company has also been heavily criticised for its apparent lacklustre response to the widespread reports.
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