Zoom won't use calls for artificial intelligence training

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Zoom Chief Product Officer Smita Hashim said in a recent blog post that the videoconferencing company will not be using audio, video, chat or other data to train AI models.

Zoom video communications CFO Kelly Steckelberg has the latest on features designed to make people more productive on 'The Claman Countdown.'The videoconferencing company had faced some scrutiny online after making changes to its terms of service.

In a blog post that was updated on Friday, Zoom wrote that it had updated its terms of service to make clear that it does not use audio, video, chat, screen sharing, attachments or other communications – like customer content – to train Zoom's or third-party models. "We’ve updated our terms of service to further confirm that Zoom does not use any of your audio, video, chat, screen-sharing, attachments or other communications like customer content to train Zoom’s or third-party artificial intelligence models," Zoom Chief Product Officer Smita Hashim said. "In addition, we have updated our in-product notices to reflect this.

She noted that Zoom had recently introduced two generative AI features on a free trial basis: Zoom IQ Meeting Summary and Zoom IQ Team Chat Compose, which offer automated meeting summaries and AI-powered chat composition. and administrators control whether to enable these AI features for their accounts," Hashim pointed out.

 

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