Eurostar: Facial verification system to reduce queues at St Pancras

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New technology means some passengers can avoid manual checks and queues at St Pancras station.

Some Eurostar passengers travelling from London can now avoid manual ticket and passport checks by UK officials due to a new facial verification system.Enhanced post-Brexit checks by French border staff have increased the time it takes to process passengers at the station, the company said.Passengers will need to use an app before travel to scan their identity document and verify their face and ticket.

Heathrow Airport began trialling facial biometric scanners in 2019 but the project was dropped when passenger numbers collapsed due to the coronavirus pandemic.

 

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