ChatGPT Is Reshaping Crowd Work

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Although some workers shun chatbot help, platforms are adopting policies or technology to deter use of AI—potentially making crowd work more difficult.

While some workers may shun AI, the temptation to use it is very real for others. The field can be “dog-eat-dog,” Bob says, making labor-saving tools attractive. To find the best-paying gigs, crowd workers frequently use, scour reviews of task requesters, or join better-paying platforms that vet workers and requesters.

Others argue that researchers should take it upon themselves to establish trust. Justin Sulik, a cognitive science researcher at the University of Munich who uses CloudResearch to source participants, says that basic decency—fair pay and honest communication—goes a long way. If workers trust that they’ll still glet paid, requesters could simply ask at the end of a survey if the participant used ChatGPT.

 

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