The company CRM on Monday unveiled AI Cloud, customer relationship-management software that fuses AI software with data to auto-generate personalized content to customers and developers. Company Chief Executive Marc Benioff was to explain more at an investor event in New York later on Monday.The company CRM on Monday unveiled AI Cloud, customer relationship-management software that fuses AI software with data to auto-generate personalized content to customers and developers.
Additionally, Salesforce said its Generative AI Fund, part of the Salesforce Ventures VC that is backing startups developing “responsible generative AI,” is doubling in size, to $500 million. Research from Salesforce concludes that nearly three in four employees believe generative AI introduces new security risks — and 60% of them don’t know how to keep data secure.
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