that the Government needs to invest in the system and ensure there is “robust digital technology” to avoid similar disruption during the peak travel season.
Technological flaws were made evident by the number of recent breakdowns, he said, adding: “I’ve personally experienced it at least twice in the last eighteen months.” “With the forecast number of passengers at peak times this summer, the e-gates will be under enormous pressure, especially as Border Force officials are manually processing fewer passports.The automated e-gate system is available for British citizens aged over 12 and those from the EU, as well as people from several other countries including Australia, Canada, the US, Japan and New Zealand.
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