Senate Bill 2074 or the proposed Refund for Internet and Telecommunications Service Outages and Disruptions Act orders PTEs and ISPs to institute a mechanism that will enable them to automatically refund or adjust the bills of their postpaid and prepaid subscribers whenever there are service interruptions.
Estrada, vice chairperson of the Senate committee on public services, said the measure intends to implement fair charging of services of telcos and ISPs to the consumers.
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