The Internet Was Not a Revolution and A.I. Won’t Be Either

, claim they’re developing humanoid robots that will be capable of safely performing a range of domestic tasks. As far as I know, none of these companies have shipped these products yet, and I’m skeptical they’ll be able to live up to their own hype. Even if they do, it’ll take many years to manufacture enough humanoid robots to have a major impact on the labor market. And in the short-to-medium term, we’d get a lot of new jobs in the robotics sector.

But Starbucks isn’t going to deploy a robot like that because Starbucks customers aren’t just buying cups of coffee—they’re buying the relative luxury experience of having another human being prepare coffee for them.that Starbucks had ordered its baristas to “stop making multiple drinks at a time” because customers were complaining that harried baristas had “reduced the fine art of coffee making to a mechanized process with all the romance of an assembly line.

This dynamic will become even more important in the A.I. era. For example, in the future there will probably be low-cost virtual schools where students interact with chatbot tutors rather than human teachers. Undoubtedly some students will find them useful.But many others will hate it for the same reasons they hated Zoom school during the pandemic. Lots of people like listening to in-person lectures.

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