Amazon has issued a scammer warning to customers after fraudsters impersonated the online selling site. The shopping giant revealed more than 20,000 phishing websites and 10,000 phone numbers had been taken down.
It warned them to be wary of installing apps and software to receive a refund or to get help from customer service. The company said it will never ask users to download anything and advised never to pay over the phone. And it said consumers should check the "Your Orders" section of the official Amazon website or app. Finally, Amazon said people should take their time, as scammers create a "sense of urgency" to get what they want.
The email came after reports scammers had impersonated the firm to gain access to customers' devices and steal information. Bank details were taken in successful bluffs, according to consumer rights website Which?.