Legislation currently before Canada’s federal industry committee could require internet providers to disclose average internet speeds at peak use periods instead of only maximum speeds, bringing Canada’s internet reporting requirements closer to the standards of the European Union and Britain.
According to Howard Maker, head of the Commission for Complaints for Telecom-television Services, Canada’s telecom complaint resolution agency, Canadian consumers often don’t understand that what they bought was the maximum speeds available under their plan.Rajabiun, a policy researcher at Concordia University’s Algorithmic Media Observatory, told MPs that the legislation is particularly important in ensuring that rural Canadians are obtaining the speeds advertised to them.
Bell Canada’s website notes that internet speeds depend on the distance between a customer’s router and the company’s switching equipment, and that some maximum speeds can only be obtained on a wired connection. In 2020, Canada’s telecom regulator published a review of broadband speeds across Canada and found that the majority of ISPs delivered upload speeds that, on average, met or exceeded their maximum advertised upload rates, and that these rates were not particularly affected by increased network congestion during peak hours.
I hope they do, I always feel like I am lied to.
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