Cybersecurity expert has questions about Toronto Pearson's new AI partnership

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JUST IN: An Ontario cybersecurity expert is asking a number of questions about Pearson's newest AI partnership.

“Lots of detail about increasing on-time performance and raising transparency with passengers, but really not a whole lot about how our privacy is going to be protected along the way. And these are questions that need to be answered,” Carmi Levy told CTV News Toronto.Swiss aviation software company AssaiaThe technology, which the Greater Toronto Airports Authority said uses AI “to track every aspect of aircraft turnaround performance,” will be deployed to all of Pearson’s 106 gates.

People are shown at Pearson International Airport in Toronto on Friday, March 10, 2023. THE CANADIAN PRESS/Nathan Denette According to Assaia, their software uses a type of artificial intelligence called computer vision to generate insights from video streams and uses what it calls “untapped operational data to optimize” apron operations in real-time.

 

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I have no issues with AI at Pearson. Perhaps finally signage in the parking garage, Customs declaration process, and all around customer experience will significantly improve as GTAA/CBSA humans haven’t been able to figure it out.

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