Salesforce follows Microsoft in launching A.I. tools for salespeople with help from OpenAI

One feature Salesforce is rolling out in Service Cloud will be a chat box with technology that can write an answer to a question based on information already stored in Salesforce. Agents can edit the automatically generated response or hit the send button., hasn't finalized the pricing or the timing for the new features. Executives first want to see how things go with organizations enrolled in Salesforce's pilot program.

Both Salesforce and Microsoft are showing off services that can write marketing emails. Microsoft calls the new AI parts of its Dynamics applications Copilot. Salesforce is also touting a new ChatGPT app for Slack that can display information derived from Salesforce. OpenAI built the app and has been using it for the past few months, Shih said during a Monday media briefing. People can sign up to join a waiting list for the Slack app, a Salesforce spokesperson said.

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Woke AI Everywhere: OpenAI Offers ChatGPT Subscriptions to App DevelopersThe AI research firm behind the notoriously woke chatbot ChatGPT, OpenAI, is now offering businesses and developers subscriptions to the tool that that they can integrate woke AI into their own apps. For topics that invoke one’s biases (e.g., political, pop culture, and recollection of historical events, sadly) ChatGPT should not be relied on. However, for topics where it is difficult to impart one’s biases, ChatGPT has value (e.g., contracts, code prep, product descriptions) When are they gonna institute it that you don't have the option to say no. Kind of like 1 of those upgrades that you dont do then nothing works. That is a scary thought.
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