Opinion: My data got leaked in Indigo’s ransomware attack, years after I left. We need better cybersecurity rules

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'The e-mail outlined that my personal data – including e-mail address, birth date, postal code, SIN and banking details – may have been 'acquired by an unauthorized third party.' [They] offered me two years of complimentary identity and credit monitoring.'

. Nor are there clear guidelines on how to better safeguard their data and the recourse former workers have in controlling any sensitive information retained.

Countless more messages and group chats followed, surfacing a similar range of emotions. Some shared stories of sleepless nights, anxiety and panic attacks caused by concerns of potential identity theft. Others speculated on what was to blame. We tried to piece together what to do next, individually spending hours setting up new bank accounts, changing e-mail passwords and enrolling in credit monitoring.

Currently, employee data are governed by separate legislation from customer data, with weaker protections, and companies often view their obligations with employment record retention in mind, notDuring the employee off-boarding process, the employer should also provide the departing employee transparency, including which data will be kept, how long it will be retained and why it is needed, acknowledged by the employee in writing.

 

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