To make an AI chat bot behave, Kenyan workers say they were 'mentally scarred' by graphic text

, ChatGPT creator OpenAI outsourced this unsavory data processing task to Kenyan workers, many of whom reportedly earn less than $2 an hour.

Training the AI to avoid inappropriate language and themes keeps ChatGPT cleaner and makes it harder to use to produce disturbing content. But in this effort to improve the bot, OpenAI exposed low-paid workers in Kenya to some of the worst material on the web. The company responsible for the outsourcing work is called Sama, a San Francisco-based firm with workers in Kenya, Uganda, and India. Time reports that OpenAI signed three contracts for the labelling work in late 2021, worth around $200,000 in total.

They're programmers who literally live on the internet, it's fair to say most of them have seen it all.

Imagine your job is killing the potential of ai

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