Cloud has undoubtedly become the delivery method of choice for businesses, particularly those in the SMME space, to access enterprise-class technology cost effectively. Without the ‘as a Service’ model, many of these solutions would simply not be affordable for smaller businesses, especially in South Africa. This does not mean, however, that the channel has become irrelevant.
The cloud does not cut out the middleman, nor does it remove the need for the channel. Rather, it opens new opportunities for channel partners to add value and deliver solutions that make a real positive impact to businesses. For businesses themselves, this allows them to access scarce IT skills and resources alongside the latest evolutions in technology, which in turn enables them to compete on a more global scale.
Vendors need to work with distributors and resellers to ensure that their channel is effectively skilled to enable them to deliver value-added services and solutions. Resellers also need to ensure that they are not simply completing certifications for the purposes of a piece of paper, but to enable them to add the value their customers need.
Data management and disaster recovery are offerings that channel partners should always look to include in their basket of solutions, along with other elements like data protection and ransomware protection delivered as a service. The goal should be to deliver to customers a complete solution that integrates various technologies on the back end and offers customers a seamless front-end experience through a single pane of glass.
However, it is essential to remember that data is the foundation of all that is digital, and it is the most important asset a business has. Solutions should always be built around the data as this is central to a complete offering. Speed and ease of access to data is the core of any cloud-based service offering.
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Source: ITNewsAfrica - 🏆 27. / 59 Read more »
Source: ITNewsAfrica - 🏆 27. / 59 Read more »