Nearly 120,000 customers of major telcos entitled to refunds over internet speed claims

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Almost 120,000 consumers of three major Australian telcos are entitled to refunds after being misled about internet speeds. 7NEWS

have been fined a combined $33.5 million by the Federal Court on Friday after legal action by the Australian Competition and Consumer Commission.For more Personal Finance related news and videos check outThe misleading claims were made in 2019 and 2020 and the companies have begun to contact and refund affected customers.

Besides refunding customers, Telstra will pay $15 million in fines, while Optus agreed to pay $13.5 million and TPG will pay $5 million, in arrangements approved by Justice Mark Moshinsky on Friday. Three separate cases were brought by the ACCC over representations made to residential customers about broadband internet services using the NBN.The judge said each of the representations differed, but broadly involved customers being told their maximum attainable speeds would be tested within a reasonable time.

 

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that was in March 2022 .... waiting... waiting.... waiting..... Telstra

If telcos can mislead customers, why is the idea that pharmaceutical companies can mislead customers about the covid vax considered such a absurd idea? Despite the fact theyve been fined billions in the past over it.

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