South Africa is losing billions to poor-quality software

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Opinion | South Africa is losing billions to poor-quality software, writes Sergio Barbosa

operational software failure to be the leading cost contributor, reaching an estimated $1.56-trillion in 2020, a 22% increase since 2018. The cost of unsuccessful development projects, meanwhile, reached $260-billion in 2020, which represented a 46% increase since the previous estimate two years before.

When you commoditise software development and make decisions based purely on cost, the casualty is quality Even as a best-case scenario, organisations running on low-quality software will struggle to release new features, impacting their ability to deliver on customer expectations. Many companies believe they can solve the problems of low-quality code by adding more developers to the team, but this approach often fails.In one case, a company was on a short deadline to roll out new features for its digital offering while they built their in-house developer capacity. However, they conflated the two objectives and they just kept hiring new developers. After 12 months, they still hadn’t launched the features. Throwing people at a problem seldom delivers.

 

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