– its highest revenue generated in a single year. Not only was this a testament to the positive impact digital transformation and automation have had on NCS operations, it inspired other agencies to seek automation and digitization.
It also made it clear to the federal Government that more could be done, setting the NCS a target of 3.01 trillion naira in revenue collections in 2022. The flexibility afforded by digital import/export platforms have increased SMEs agility across the continent. The platforms are easy to use, and customs officials and traders are empowered to operate from any location, if they have access to a PC, or mobile phone, and an internet connection.from the pandemic is that SMEs need to embrace digital transformation, not just to weather unplanned challenges, but because it will help them be more competitive and stable.
Being nimbler than their big business counterparts, SMEs can quickly rethink their marketing strategies and adopt new technologies to enhance their offerings faster. Digital innovation provides extraordinary opportunities for SMEs. It empowers them to implement new market models, have a greater line of sight across their business, improve traceability, and meet their customers, service providers, and logistics partners, in many instances, all on the same page.
The digital automation of trade processes can play a crucial part in levelling the playing field for African nations in international trade. Whether it is moving goods through ports or airports, technology has a proven track record of making operations smoother, and easier to run. It is something all businesses and governments should embrace if countries on the continent are to realize their potential for economic growth as investment hubs.