This summer saw a surge in travelers, and their lost or mishandled luggage. Can AI save the mounting baggage c

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The number of travelers reporting stranded luggage this summer jumped 30 percent from pre-pandemic levels.

Automated baggage reconciliation and RFID tags could be a potential solution.Every traveler's worst nightmare has come true for many people who are flying this summer. As the trend of revenge travel — taking a trip to "get revenge" on missed opportunities during the pandemic — has surged, so has the amount of luggage being lost or mishandled by airlines. As it stands today, short-staffed airports and airlines are struggling to contain the mounting baggage crisis.

That would be 40 bags disappearing every minute. Among these, European passengers got the short end of the stick with 7.29 mishandled bags per 1,000 passengers. Things were a bit better for travelers in North America, where the number of lost bags per thousand passengers was just 2.85, and things were better still in Asia, where the number was just 1.77. These statistics actually signaled an improvement — in 2007, the figure stood at 46.9 million — until 2022.

 

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