As more firms use AI and one-way videos to hire, one Toronto non-profit is paying short-listed candidates

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More and more organizations are using artificial intelligence technology for their hiring process, but applicants subjected to a chat with a robot are finding the experience stressful and dehumanizing

Early this year, Chaylene Martinez accidentally hit the “record” tab during a video job interview with SkyWest Airlines, and before she realized her mistake the video of her interview was already uploaded to the company.video, Ms. Martinez can be seen practising for the interview, except she’s completely unaware it’s the real deal. The video caught her lighthearted chat with a friend to whom she’s heard saying a particular interview question about the company’s culture seemed “cheesy.

More and more organizations are using artificial intelligence technology for their hiring process. AVIs are a preferred choice for large companies that receive and have to process hundreds or thousands of applicants.of 334 human resources leaders in 2020 showed that 86 per cent had used some form of virtual technology to interview candidates during the pandemic.

The other pitfalls of interviewing with a robot? Bias. All AI systems are vulnerable to bias. In 2018, Amazon “We recognize preparing for an interview is labour-intensive,” Mr. Taylor said. “Candidates may have to take time off from work, pay for commute, and secure child-care needs. And, if someone’s unemployed and applying for several jobs and not getting any call backs, they are also watching their savings dwindle. The $75 can make a significant difference. It could mean that person will eat that week.

 

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