Kenyans who prefer ordering or buying goods online are struggling due to the high logistical costs in the country., participants in e-commerce say expenses involved in transporting goods from a store to a buyer are a major hindrance to the growth of the sector.
The rising fuel prices, poor transport infrastructure, traffic jams with no separate lanes for cycling are also contributing factors to the delay in switching to online shopping. According to reports, the price of fuel was high even way before the latest changes. “The cost of transporting that item shouldn’t be as expensive as we are seeing. We are focused on making it really affordable going forward,” Alloys said.