Technology is only successful if it is used. And today, business leaders in companies around the world need to shift from a tech-centered view of digitalisation and start considering how to nurture a culture that embraces technology wholeheartedly.
Plus, you want people in your corner who are empowered and able to take on the day-to-day, complex, and even unexpected challenges and tasks with the necessary tools and skills, as well as resilience and confidence. Tapping into the expertise and technology that is already out there is essential to driving digitalisation at scale across the organisation. It is quicker: you can deploy in weeks and months, rather than the years it would take for an in-house team to do it themselves.
Embracing change is a lot to take on. So don’t do the unnecessary heavy-lifting building technology that is ultimately a utility. Far better to stay in your lane and focus on your core business and clients while relying on best practices, proven operating models, and technology that already exists and works today.Collectively we are still failing to reskill South Africans to take advantage of the opportunities for employment and a sustainable career path presented by digitalisation.
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