Based on an investigation conducted by PLUS, it was ascertained that there were a number of cases of drivers with insufficient balance attempting to reload their Touch ‘n Go eWallet at the RFID lanes during the peak hours between 8.00am and 8.59am on 21st February 2022. PLUS has apologised for the inconvenience and they will guide users with insufficient balance to park their vehicles at a safe location away from traffic in front of the RFID lane to conduct their eWallet reload.
RFID users are also reminded to enter and exit the PLUS highway using the same payment method. If you enter via RFID, you should also exit via RFID to avoid any shocking penalty charges. If this is your first time using RFID, you are advised to slow down when approaching the lane and ensure sufficient distance from the car in front of you.