CIMB Singapore's online banking system was reportedly down for three consecutive days since Monday , with one user complaining that his transferred funds had gone missing.on Wednesday, the bank had put up a statement on its website that morning, indicating it was aware that some customers using the CIMB Clicks internet banking service have encountered "intermittent connectivity issues".
One customer sarcastically noted that accessing his bank account was "far more difficult than grabbing a VTL bus ticket back to Malaysia". "I usually transfer money to my Malaysian account monthly, so when I managed to get into the system I performed the transaction as per normal. Everything went smoothly, but at the last step, an error message suddenly popped up so I didn't know where my money went."
According to comments on CIMB Singapore's Facebook page, some users reported that the system was back online on Wednesday while others still struggled to connect.