To cope with Covid-19 restrictions, senior-living condo and apartment operators expanded digital services for residents over the past year, from video-chat apps to virtual assistants, live-stream fitness classes and virtual-reality day trips.
That heightened comfort level with tech has prompted his team to roll out physical robot assistants, which can act as mobile devices for visual and audio communications, or perform tasks like delivering meals to residents’ rooms. He said the plan is to introduce robots gradually by putting them on the “night shift,” vacuuming floors and painting vacant rooms after most residents have gone to bed.
The company, which works with roughly 1,000 senior-living facilities across the U.S., brings different platforms, apps and devices together under a single operating system. The aim is to provide residents with a consistent interface for an ever wider range of digital tools.
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