ServiceNow BrandVoice: Three Steps To The Perfect Workflow

There’s a profound shift taking place in the way people work. A shift away from the infuriatingly rigid business processes of the past—processes designed not with people, but with software capabilities in mind. And it’s about time, right?

You can’t fix what you can’t see. The good news is that AI enables better decisions across the enterprise. Some examples include:The ability for customer service to assign work to the best agent for the job using intelligent context to improve satisfaction Targeted mobile campaigns that send employees relevant, timely information based on location, department, and job typeThis one is for the developers out there. As of today, the Now Platform is offering automated change management for DevOps pipelines.

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