CDK Global's car dealer software still not fully restored nearly 2 weeks after cyberattack

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Fallout from ransomeware attack continues to affect car dealerships as CDK Global gradually restores service.

CDK Global continues to struggle with the aftermath of a major cyberattack, with some of the software services the company provides to thousands of car dealerships around the U.S. still not fully functional. Fallout from the ransomware attack has dragged into a third week for the 15,000 car dealerships that rely on CDK's sales, inventory management and customer relations systems to run their businesses.

'We are happy to report that our customer care support channels are now live. As of today, you can call us for assistance,' the company said in the recording. CDK noted added that beginning Monday it will offer extended hours for customer service calls. CDK said last week in a statement and recorded message to dealers that it did not expect services to be restored for all clients before June 30.Car dealers say the CDK outage has hurt their business.

 

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