UNDER the SM Retail Inc. umbrella, ACE Hardware Philippines clinched two major accolades at the prestigious Retail Asia Awards 2024 for the continued reinvention of its services that aimed to be the 'most helpful hardware store in the planet' for its customers, communities and the environment.The store brought home the Customer Service Initiative of the Year - Philippines and, for the third consecutive year, the Hardware Retailer of the Year - Philippines category.
It had also significantly reduced its stock-keeping unit count, eliminating excessive duplication to free up space for offering new categories that met more customer needs. It offered a wide range of products for home improvement as well as automotive, outdoor and pet care.