Why Do Organizations Need Inside-Out Views & Tech to Thrive?

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All too often, African organizations look outward for guidance, mostly to Western models of success. While there’s valuable knowledge to be gained from our counterparts in the West, a one-size-fits-all approach usually doesn’t work. Africa’s rich cultural tapestry, diverse markets, and unique challenges require a tailored approach.We first need to understand our local customer base, their needs, and preferences, as this will allow us to create products and services by Africans for Africans.

Lastly, African organizations can benefit from inside-out thinking by taking stock and assessing their digital maturity. Technology plays a crucial role in achieving an inside-out view. Organizations need to know how well they integrate technology into the different sweet spots of their business. Data Management: Do you have a system for storing and analyzing data to identify areas for improvement?Training & Development: Do you offer training programs using technology effectively?Remote Work: Do you have the infrastructure to support remote working if needed?

The future of African businesses is bright. By prioritizing an inside-out view and embracing technology, we will be able tois the chief executive officer for BI Technologies Africa and heads their technology division. She has been helping organizations across Africa with their digital transformation initiatives for the past 10 years and has experience in business intelligence and analytics spanning 16 years.

 

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